Frequently Asked Questions
Everything you need to know about your Kyloe In The Wild journey.
What is the typical shipping timeframe for orders?
Standard shipping usually takes 3-7 business days within the continental US. International orders may take 10-15 business days depending on the destination and customs processing.
How do I return or exchange an item?
We offer a 30-day return policy on all unworn items with original tags. To start a return or exchange, visit our online Returns Portal and enter your order number and zip code.
Are your materials sustainably sourced?
Yes, at Kyloe In The Wild, we prioritize ethical manufacturing and use organic cotton and recycled polyesters whenever possible to minimize our environmental footprint.
How can I track my package after it ships?
Once your order is processed, you will receive a shipping confirmation email containing a tracking link. You can also view your order status by logging into your account.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I ensure I’m ordering the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you already own and comparing it to our specifications for the best fit.